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netbittechnology@gmail.com

8017008784

Annual Maintenance

Services Annual Maintenance
Our Services

Annual Maintenance

An annual maintenance contract (AMC) is an agreement between you (customer) and Netbit Technologies (service provider) for maintenance of your website, web application, database etc. AMC is generally for entire year from 1st April to 31st March. A fixed amount is charged from the customer for providing AMC. We normally charge 20% of the cost of project as AMC every year. However, charge may vary depending upon quantum and type of work involved.

To avoid confusion and ambiguity between customer and Netbit Technologies, it is important to understand what work and services are covered under AMC. Please read the followings carefully.

FAQs About AMC

Generally, it is 20% of the totol cost of the project. Suppose total cost of project is Rs. 60,000/-, then 20% of 60,000 becomes Rs. 12,000/-.
AMC is for one year i.e. 12 months. AMC will start from 1st April and it will expire on 31st March next year.
You have to renew your AMC every year and for that you need to pay the agreed amount in the month of April i.e. begining of the financial year.
Yes. AMC has to be renewed every year. You need to pay AMC amount in the month of April.
Yes. It will be covered under AMC. You need not to pay any extra charege for such modification.
No. Domain and hosting is provided by third party like Godaddy, BigRock, Hostinger etc. You have to renew domain and hosting at your own cost.
If work required by you is minor in nature, it will be attended and resolved within 24 hours. If some sensitive work is to be done then minimum 48 hours is needed to complete the work.
You can call us on the given number. You can also send message on WhatsApp. However, it is always advisable to send an email mentioning details of work needed.
No. Amount once received for AMC will not be refunded.
No. If change demanded by you requires to make change in database, or involves lots of programming, it will not be covered under AMC.

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Netbit Technologies

Durgapur, West Bengal

netbittechnology@gmail.com

8017008784

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